Many of you already know we have a classification request tool built into our application. However, we know it's often easier to request a classification via email, especially if you have a conversation and images you want to include. For that reason, you can now request a classification by sending an email to your company's classification inbox. In response, you will receive a reply within 24 hours with an HTS number, basis for the classification, and a link back to your product in our app.
So where can you find this magical classification inbox?
Go to the Classifications module in our application
Click the mail icon at the upper right
A pop-up will display the unique email address to which classification requests should be directed
As a reminder, the more information the better. We'll take product descriptions, technical data, marketing material, drawings, photographs, etc.
Share this email address with everyone in your organization who may be seeking classifications.
Of course, you're welcome to continue using the in-app classification tool found at the link below.
If you have any issues locating the email address or would like to discuss the process with somebody on our team, you can always reach us at firstname.lastname@example.org.