Your customers want visibility into their shipments, and you want to protect your brand. For this reason, we allow you to customize our software to look and feel like your own, and then invite your customers onto your platform. We offer these features today:
- Choose your own sub-domain. For example, if your domain is www.forwarder.com, the portal could live at app.forwarder.com or portal.forwarder.com.
- Add your logo to replace ours in the top left of the custom domain.
- Choose your own "from" and "reply to" email address you would like your customers to receive notifications from, such as firstname.lastname@example.org or email@example.com.
All of these settings live at in your company settings here. To get started, upload your logo. Next, scroll down and activate your 'mail from' and custom domain by filling out the required information.
You will see DNS records appear as below:
Provide these to your IT department to install on your web host's platform (e.g. GoDaddy), and the status will automatically change to 'Activated'.
If you have any issues or would like to discuss the process with somebody on our team, you can always reach us at firstname.lastname@example.org.